We are here to help

If you have a question about a potential design, custom work or just want to run your ideas past someone else before committing - let us know, we're more than happy to help.

You can send us a DM on Instagram, a message on Facebook, use our live chat, or send an email to hello@peppermintpress.com.au - we'll be in touch shortly to help, no matter the method.

Frequently Asked Questions

How does the pricing of stationery work?
How many invitations should I order for X guests?
Should I order all of my stationery at the same time?
Can I order more invitations at a later date?
How long will it take to design my stationery?
What kinds of changes can I make during the design consultation?
How long does it take for my stationery to be printed and shipped?
How long does shipping take?
How does my stationery arrive?
Do you do rush orders?

Other Support Topics

Organised by Category

Ordering invitations

Do you offer samples?
Where can I see the pricing for stationery items?
Do I need to order envelopes?
How much does shipping cost?

Design and changes

Can I choose a colour for printing that isn't offered?
Will I receive a hard copy or digital proof?
Can I print guest names on my invitations and stationery?
Can I change collections for my order after purchase?

Printing

Can I print my stationery myself?
How is my stationery printed?
Can I print on the reverse side of my stationery?
Can I order more invitations after they have been printed?

Shipping and delivery

Can I purchase express shipping for my order?
Will I need to sign for my delivery?
How will my stationery arrive?
Do you ship outside Australia?

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